In March Rosa decides to stop.
She opens her plan and taps Cancel. She doesn't need to call anyone.
Before she confirms, she sees the end date, that nothing more is billed, and that she falls back to Free. She says once what happens to posts scheduled past the end date and to her campaigns.
Her plan page shows the fall back to Free and her two answers. She decides to end the account too.
Ending the account, she downloads everything TownHum made for her and sees when the hand-back happens.
After the end date, TownHum removes its access from every account, and each platform confirms it.
Dana confirms in writing that she owns each account outright.