Storyboards

Monthly report

Friday 4 December, the third working day after Rosa's first paid month closed.

TownHum · phone · Calendar
Nothing waiting on you
Your November report is ready · Read it

On report day, her status shows that the report is ready.

TownHum · desktop · Monthly report
November · 2 November to 1 December · against your baseline, read 29 September before our first post
Leads your inbox handled · 31 · baseline 7 · +24
27 in your opening hours, 26 of them answered within [stated time]
Free pastry with any coffee, 9 to 22 November · 42 redeemed · 15 claimed by message, 27 codes at your till
Messages · 64 · baseline 31 · +33
Calls · 48 · baseline 40 · +8
Direction requests · 210 · baseline 150 · +60
Website clicks · 95 · baseline 70 · +25

She sees the customers this month brought, each line next to her baseline: the leads her inbox handled first, then the offer's redemptions, then her accounts' own counts. Till codes appear because she forwards them from her till. Reach and followers aren't counted as results.

TownHum · desktop · Monthly report › Leads
Leads your inbox handled · 31
12 after "Catering boxes for 10 from $65" · Facebook · 12 November
8 after "Free pastry with any coffee" · Instagram · 9 November
5 after the cortado reel · Instagram · 19 November
6 not traced to one post

Each line names the posts behind it. On Growth, it names the campaigns too.

TownHum · desktop · Monthly report
What we delivered
Posts · 12 of 12, 4 of them reels
Business Profile posts · 4 of 4
Replies · 186, half of them within 1 h 20 m
Shot lists · 4 sent · 13 of 16 shots came in
Waiting on you
The Bakery category on your Business Profile, held for your yes

She sees what the plan delivered against what it includes, and what is still waiting on her.

TownHum · desktop · Monthly report
Next month
Christmas hours, closed 24 to 26 December
Catering boxes for office parties, posts in the first two weeks
Gift cards, from 1 December

The report ends with what's coming next month. She's done in two minutes.